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How can I thank my donors?

How to post a Thank You Message

Every time someone has donated, the donation will pop up in the activity flow (see "Recent Activity") on your fundraising page, and you will receive a notification via email.

You can post a thank you message up to 30 days after the donation was received. After 30 days it is no longer possible to post thank you notes.

Here you can post a thank you message on each one of the donations and it will be displayed on your fundraiser page below the donation. When you post a message on the donation, the donor will be notified via email.

 

 

Can I Delete a Thank You Message?

Yes - if you are relatively fast. After you have posted your message, you have the possibility to remove it within the next 5 minutes. There will be a "delete" message under the comment. See screenshot below.

 

However, after 5 minutes, a notification about your message is being sent out to the donor, and you can no longer take it back. 

 

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