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MobilePay Online

BetterNow offers MobilePay online to all the charities on the Danish platform https://dk.betternow.org/. This means that the donors can pay via their MobilePay App.

How does it work? The donor enter the payment form from the fundraiser page, just as with any other payment channel. However, instead of choosing "Creditcard" the donor chooses "MobilePay". After the donor have filled out the donation form, the donor is either send directly to her/his mobilepay app if making the donation on a phone. If the donor is on a laptop, the donor will enter her/his phonenumber and complete the payment on their phone. You can read more about this payment method here.

 

 

 

Can each fundraiser get a MobilePay phone number? No, MobilePay does not support this option. If they offer this feature in the future we will look into enabling it, but we know that Danske Bank doesn't have any plans of building this feature.

How can we save money by the use of MobilePay? With MobilePay we will let the donor pay the credit card fees associated with the transaction. This is the credit card fee you normally pay. We know from initial tests that 30-40% of the donors will go for the MobilePay option. If you fundraise 10.000 dkk, you would normally pay around 160 dkk in credit card fees. If you enable mobile pay and have 35% of donors paying with MobilePay, and fundraise the same amount (10.000 dkk) you will only pay 110 dkk in credit card fees, saving 50 dkk in credit card fees.

Does it affect the average donation amount. MobilePay have a high maximum amount, and our test data doesn’t show any changes in the overall average donation amount. We see MobilePay donation in general having a lower average than credit card donations, but this reflect that almost all corporate donors will choose credit card rather than MobilePay.

How are donations sent to us and what donor data do we receive? Donations through MobilePay are paid out through your standard monthly pay-out form from BetterNow. You will still receive permissions, donor data and all the donor data you are used to. In the monthly reports you can identify all MobilePay donations as they will have the type “Quickpay donations” in column XXXX.

Transaction Costs Note than when a donor pays via MobilePay, the transaction cost will instead of being forwarded to the charity, be forwarded to the donor. In this way your charity does not have to pay any transaction fee. The donor will see this extra cost before accepting the final payment.

Does it affect the average donation amount. Mobil pay have a high maximum amount, and our test data doesn’t show any changes in the overall average donation amount. We see mobile pay donations in general having a lower average than credit card donations, but this reflect that almost no companies will choose this payment method and that it is exceptionally well targeted mobileusers.

How are donations reported to us? Donations through mobile pay are paid out through your standard monthly pay out form BetterNow. You will still receive permission, donor data and all the sisal data you are used to.

Are you a Branded/ Branded Light customer? Then there will be an additional fee if you would like to use MobilePay on your Branded site. Read more about that here.

 

Platform

Branded Light

Branded

Free

149 kr

149 kr

 

 

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