For Charities

Set up your own BetterNow account

• Adding a link to your Terms and Conditions
• Add a credit card for billing (and how billing works)
• Navigating your dashboard

Privacy / GDPR

• User Deletion
• How to add additional text in connection with the acceptance of your privacy policy
• How to edit the consent statements for contact permissions
• Adding a link to your privacy policy

Projects

• ★ Create a project
• Publish a draft project
• Closing, Hiding or Deleting a project
• The "General Work" Project
• Project defaults and reference codes for fundraisers
• Header Banner Image

Navigation of the Backend/ Dashboard

• ★ I can't access my dashboard, what do I do?
• How To Update IBAN Bank Account Details
• Automated Supporter Emails
• Your charity profile for platforms (how to edit)
• Roles And Rights On BetterNow (Administrators vs Accountants)
• How to add an Administrator/Accountant

See all 8 articles

Reporting & Payouts

• Reporting during transition to the new payment infrastructure (2019 change)
• Clearhaus Settlement Reports
• Donation Reports
• Payouts
• Information on fundraisers
• How to follow the settlement progress of my donations

See all 7 articles

Your personal profile

• ★ Reset your password
• How to delete your profile and account
• 2 Factor Authentication (2FA)
• How to change your profile and profile picture
• I can't find my fundraiser
• How to sign up

Managing Fundraisers

• Fundraiser Invitaitions
• Editing Fundraisers
• Delete or finish a fundraising page

Tax Deductions and Gift Aid

• Gift Aid Reporting

Learn about Peer-to-Peer Fundraising

• How to get people to fundraise for us
• Blog
• Inspire more fundraisers by telling good stories
• How to manage peer-to-peer fundraising in your organisation
• How to boost donations from corporate partners
• How to use BetterNow for event fundraising

See all 10 articles

Events

• How do I create an event?
• Event pages - User cases
• What is an event and why should I make one?

Stay updated

• Follow our system updates
• The BetterNow Blog
• Notification Emails

Fundraising Toolbox

• How to communicate peer-to-peer fundraising
• Link to your BetterNow profile and get more fundraisers
• E-mail all your colleagues about BetterNow

Payment methods

• Setting up Swish
• MobilePay Online

Branded

• Analytics and Tracking
• Landing Page Settings
• What text appear on the donors credit card statement?
• SPF has too many lookups

Integrations

• ★ Zapier: How to set up and troubleshoot
• Zapier: Triggers and actions
• Streamlabs Integration

Languages

• Content translation